Returns & Exchanges
We accept returns and exchanges of unworn, unaltered items in their original packaging within 30 days of delivery. Please note that custom 'Made-to-Order' items are final sale.
1
Initiate Request
Visit our online returns portal with your order number and zip code to request a return authorization.
2
Package Your Item
Place the unworn shoes back in their original box and include all protective dust bags and documentation.
3
Attach Shipping Label
Print the prepaid shipping label provided via email and securely attach it to the outside of the shipping carton.
4
Receive Refund
Once our team inspects the return, your refund or exchange will be processed within 5-7 business days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing